Privacy Policy

The Leichhardt Collective Incorporated
Last updated: 9th November 2026

The Leichhardt Collective Incorporated ("the Collective", "we", "us" or "our") is a not-for-profit incorporated association that organises Norton Street Italian Festa and other community events in Leichhardt, New South Wales.

We respect your privacy. This policy explains what personal information we collect, why we collect it, how we use and protect it, and the choices you have. It applies to our website at theleichhardtcollective.com.au, our stallholder application and booking system at apply.theleichhardtcollective.com.au, our emails, and our events.

We handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).

1. Information we collect

We only collect information we need to run our events and communicate with you.

Stallholders, exhibitors and applicants

·         Business name, trading name and ABN

·         Contact name, email address, phone number and postal address

·         Business type, product or menu descriptions, website and social media links, and photos you supply

·         Stall requirements such as frontage, layout, equipment, power and water needs

·         Compliance documents such as public liability insurance, food business registration, council permits and gas or electrical certificates

·         Booking, site allocation, invoice and payment status

·         Your correspondence with us

Sponsors, suppliers, volunteers and partners

·         Contact details and business details

·         Information needed to deliver an agreement, such as invoicing details

·         For volunteers, availability and emergency contact details

Website visitors and subscribers

·         Your name and email address if you subscribe to updates or contact us

·         Technical information collected automatically, such as your IP address, browser type, device, pages visited and referring site, through cookies and similar technologies

Event attendees

·         Photographs and video taken at our public events (see section 7)

We do not ask for sensitive information (such as health, religious or political information) unless it is genuinely needed, for example a volunteer's medical information for safety reasons, and only with your consent.

2. How we collect information

We collect information when you:

·         submit an enquiry, application or booking through our website

·         email, phone or meet with us

·         subscribe to our updates

·         sign an agreement with us as a sponsor, supplier or volunteer

·         browse our website

·         attend one of our events

Sometimes we receive information from others, such as a business referring a stallholder to us, or public sources such as the ABN Lookup register or a business's own website.

3. How we use your information

We use personal information to:

·         review enquiries and applications and decide on stall offers

·         allocate sites, prepare site plans and issue booking confirmations and event passes

·         issue invoices and record payments

·         check compliance documents required by council, insurers and safety regulations

·         publish approved stallholder listings, such as business names, descriptions and stall locations on our event guide and map

·         send important event information, such as bump-in times, road closures and safety requirements

·         send news and updates about our events, where you have agreed to receive them

·         respond to your questions and feedback

·         plan, promote and improve our events and website

·         meet our legal, insurance, council and financial reporting obligations

Decisions about applications and site offers are made by our organising team. We do not use automated decision-making to decide whether to accept an application.

4. Who we share information with

We do not sell, rent or trade your personal information.

We share information only where needed to run our events, with:

·         Service providers who help us operate, such as our website host, application and database hosting providers, email delivery services, accounting and invoicing software, and payment processors

·         Inner West Council and other authorities, where required for event permits, food safety, traffic management, security or emergency planning

·         Event contractors, such as site, security, power, waste and traffic management contractors, where they need details to deliver services to your stall

·         Insurers and professional advisers, where required

·         The public, limited to approved stallholder listing details you have agreed to have published

·         Law enforcement or regulators, where required or authorised by law

Our service providers may only use your information to provide services to us and are expected to protect it.

5. Overseas storage

Some of our service providers store or process data outside Australia, including in the United States and other countries. These providers include website, hosting, database, email and accounting platforms. We take reasonable steps to choose reputable providers with appropriate security and privacy protections.

6. Email communications

We send two kinds of emails:

·         Event and booking emails about an application or booking you have made. These are part of providing our service and may include important safety or operational information.

·         Newsletters and updates about our events. You can unsubscribe at any time using the link in each email or by contacting us.

We comply with the Spam Act 2003 (Cth).

7. Photography and filming at events

Our events are public. We, and photographers or media working with us, may take photographs and video that show attendees, stallholders and performers. We may use these images on our website, social media, promotional materials and reports to sponsors and council.

If you would prefer not to be photographed, please let our photographer or event staff know. If an image of you appears in our materials and you would like it removed, contact us and we will take reasonable steps to remove it from channels we control.

8. Cookies and analytics

Our website uses cookies and similar technologies to make the site work, remember preferences and understand how visitors use it. We may use analytics tools, such as those provided by our website platform, that collect anonymous or aggregated usage information.

You can control or delete cookies through your browser settings. Some parts of the site may not work properly if cookies are disabled.

Our website may link to other websites, such as sponsor or stallholder sites. We are not responsible for the privacy practices of those websites.

9. Payments

Invoices and payments are handled through our accounting software and its payment providers. We do not store full credit card details on our systems.

10. Security

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. These steps include:

·         using reputable, secure service providers

·         encrypted connections (HTTPS) on our website and application system

·         limiting access to the organising team members who need it

·         using private, expiring links for stallholder applications rather than shared passwords

No system is completely secure. If we become aware of a data breach that is likely to cause serious harm, we will act promptly to contain it and notify affected people and the Office of the Australian Information Commissioner where required.

11. How long we keep information

We keep personal information only for as long as needed for the purposes described in this policy, including to manage future events (for example, recognising returning stallholders) and to meet legal, tax and insurance obligations. Financial records are generally kept for at least seven years.

When information is no longer needed, we delete or de-identify it.

12. Access and correction

You can ask to see the personal information we hold about you, or ask us to correct it if it is inaccurate, out of date or incomplete. Contact us using the details below. We will respond within a reasonable time, usually within 30 days.

We may need to verify your identity before releasing information. In limited cases the law allows us to refuse access, and if so we will explain why.

13. Anonymity

You can browse our website and make general enquiries without identifying yourself. However, we need your details to process a stall application, booking, sponsorship or volunteer role.

14. Children

Our website and application system are not directed at children under 16. We do not knowingly collect personal information from children without the consent of a parent or guardian.

15. Complaints

If you have a concern about how we have handled your personal information, please contact us first. We will investigate and respond in writing within 30 days.

If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC):

·         Website: www.oaic.gov.au

·         Phone: 1300 363 992

16. Changes to this policy

We may update this policy from time to time. The current version will always be available on our website, with the date it was last updated.

17. Contact us

Privacy Officer
The Leichhardt Collective Incorporated
Email: theleichhardtcollective@gmail.com
Postal address: 8/509-529 Parramatta Road Leichhardt NSW 2040
Incorporation number: INV2400082